Turn Calls Missed into Customer Bliss

Give your customers amazing service by turning phone calls into messaging

Connect

Make it easy for your customers to get answers wherever they might be

chatText Messaging

Everyone knows how to text but most businesses have been left on hold. Text with your customers while keeping your existing local, landline, or toll-free numbers.

phone_missedPhone Calls

Replace annoying voicemail prompts and hold messages by redirecting customers to messaging. Adapt your voice greetings based on customer and business events.

Social Media

Connect Instagram, Facebook Messenger, and Google My Business. Use a single tool to keep your conversations focused on customers not apps.

webWeb

Convert annonymous web visitors to real customers by answering questions quickly. Keeps the conversation going even after they leave your site.

Automate

Keep things running smoothly with automatic conversations that deliver customers without work

    I'd like my usual!

    Customer

    Great!  Your order will be ready for pick-up at 6:45pm. Your order number is #A21C.

    Visa ending in 4256 will be charged $47.95.

    Automated

    restaurantOrder Taking

    Fully automate order phone calls without forcing customers to download apps. Refocus your labor and reduce mistakes. Integrates with popular POS systems and printers.

    eventScheduling

    Makes booking a time slot super easy. Allow customers to book, confirm, be reminded, and adjust without needing a receptionist. Works with common calendar and scheduling systems.

    call_splitIntegrations

    Flexible and powerful connections with common systems for your business—CRM, billing, and marketing tools. Easy to get data in and out of the system.

    Answer

    Meet Numa, an AI-based assistant that helps keep you responsive to customers without taking-up your team's time

    Are you open over the holidays?

    Customer

    Yes!  In fact, we're running extended hours from 10 AM to 9 PM.

    Employee

    Numa has learned the topic Holiday Hours. Would you like Numa to answer customers automatically?

    Answer For Me

    directions_runAutomagic

    Handles 40% of customer questions for you—tailored to your business' voice. Keep your team focused on customers that need attention.

    lightbulb_outlineLearns

    Analyzes customer conversations and learns new questions and answers. Provides helpful suggestions and adjusts to the way you want to work.

    Easy

    Tune the AI to your business—no computer whiz needed. Teach the AI new questions by simply communicating as your customers do.

    Operate

    The easiest way to make sure your customers get the right answer from the right person

    swap_callsRouting

    Route conversations to appropriate employees based on rules you set—such as topic, time of day, or who owns the customer.

    groupTeams

    Stay informed about your team’s response rates, what your customers are asking about, and what’s working (and what’s not).

    phonelinkMobile

    Employees who are on-shift can quickly respond to incoming customer messages from a computer, tablet, or even a personal phone.

    all_inclusiveCustomizable

    Decide how to organize your team and who you want responding to customers. It’s your business, after all.

    settings_brightnessAfter Hours

    Never miss a customer. Define your business hours—and how you want customers greeted when you’re not available.

    notifications_activeEscalations

    Prevent customers from falling through the cracks. Escalation rules and backup responders make sure everyone gets a prompt response.

    starEasy

    No IT folks required—Super easy to set up. Just 5 minutes. Quick for employees to pick up—because everyone is already familiar with texting.

    Delight

    What our customers hear from their customers...

    Oh, texting is so much better! I just left a message for the event manager!

    Customer

    Great, thanks! I really just wanted to let you guys know so you could improve and not dock your Yelp score. I have a business too and would way rather our members tell us an issue so we can correct than complain online. THIS TEXTING IS GREAT!

    Customer

    I love how I can text you. Thank you!

    Customer

    Excited about the new text feature. Thanks!

    Customer

    Thanks... The immediate response that I got before was perfect. I love that I can text you!!!

    Customer

    Your restaurant does text ??!!?!! That's AMAZING!

    Customer

    What our customers tell their customers...

    The folks who support our texting are called NumberAI and they’re amazing if y’all ever wanna use them!

    NumberAI Business

    Interested?

    Get started—Message Us