Everyone knows how to text but most businesses have been left on hold. Text with your customers while keeping your existing local, landline, or toll-free numbers.
Replace annoying voicemail prompts and hold messages by redirecting customers to messaging. Adapt your voice greetings based on customer and business events.
Connect Instagram, Facebook Messenger, and Google My Business. Use a single tool to keep your conversations focused on customers not apps.
Convert annonymous web visitors to real customers by answering questions quickly. Keeps the conversation going even after they leave your site.
I'd like my usual!
Great! Your order will be ready for pick-up at 6:45pm. Your order number is #A21C.
Visa ending in 4256 will be charged $47.95.
Fully automate order phone calls without forcing customers to download apps. Refocus your labor and reduce mistakes. Integrates with popular POS systems and printers.
Makes booking a time slot super easy. Allow customers to book, confirm, be reminded, and adjust without needing a receptionist. Works with common calendar and scheduling systems.
Flexible and powerful connections with common systems for your business—CRM, billing, and marketing tools. Easy to get data in and out of the system.
Are you open over the holidays?
Yes! In fact, we're running extended hours from 10 AM to 9 PM.
Numa has learned the topic Holiday Hours. Would you like Numa to answer customers automatically?
Handles 40% of customer questions for you—tailored to your business' voice. Keep your team focused on customers that need attention.
Analyzes customer conversations and learns new questions and answers. Provides helpful suggestions and adjusts to the way you want to work.
Tune the AI to your business—no computer whiz needed. Teach the AI new questions by simply communicating as your customers do.
Route conversations to appropriate employees based on rules you set—such as topic, time of day, or who owns the customer.
Stay informed about your team’s response rates, what your customers are asking about, and what’s working (and what’s not).
Employees who are on-shift can quickly respond to incoming customer messages from a computer, tablet, or even a personal phone.
Decide how to organize your team and who you want responding to customers. It’s your business, after all.
Never miss a customer. Define your business hours—and how you want customers greeted when you’re not available.
Prevent customers from falling through the cracks. Escalation rules and backup responders make sure everyone gets a prompt response.
No IT folks required—Super easy to set up. Just 5 minutes. Quick for employees to pick up—because everyone is already familiar with texting.
Oh, texting is so much better! I just left a message for the event manager!
Great, thanks! I really just wanted to let you guys know so you could improve and not dock your Yelp score. I have a business too and would way rather our members tell us an issue so we can correct than complain online. THIS TEXTING IS GREAT!
I love how I can text you. Thank you!
Excited about the new text feature. Thanks!
Thanks... The immediate response that I got before was perfect. I love that I can text you!!!
Your restaurant does text ??!!?!! That's AMAZING!
The folks who support our texting are called NumberAI and they’re amazing if y’all ever wanna use them!